Digital Service Book
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Frequently asked questions

For vehicle owners

Does viewing the service history cost anything?

No. Viewing is completely free and requires no registration. Just enter the VIN code or license plate number.

Where do I find the VIN code?

The VIN is 17 characters long and can be found on the vehicle registration certificate, and usually at the bottom of the windscreen or on the driver door frame.

Why can't I find anything about my car?

Most likely no workshop has added a record for this vehicle yet. Ask your workshop whether they could register the work done here.

Can I add a record for my own car?

No. Only registered and approved workshops can add records. This keeps the history trustworthy.

For workshops

How do I join?

Fill in the registration form. We review the application and approve the account if the company meets the requirements. You will be notified by email.

How long does approval take?

Usually 1-2 business days. We answer emails on weekdays (Mon-Fri) 9-17.

Why do you verify companies?

To ensure that records are added by actual vehicle workshops. This keeps the data reliable for owners and buyers alike.

How much does one record cost?

One service record costs 3,00 €. Payment goes securely through Stripe and the record becomes publicly visible immediately after payment is confirmed.

Do I get a receipt?

Yes, Stripe automatically sends a payment confirmation to the email address you enter at checkout.

Can I attach a receipt or invoice to a record?

Yes. You can upload a JPG, PNG or PDF file up to 5 MB in the form.

How many records can one vehicle have?

Unlimited. All records stay visible and are shown from newest to oldest.

Other

Who is responsible for the accuracy of the data?

The workshop that entered the record. Hannes Varustab OÜ is not responsible for the accuracy of data entered by workshops.

How long is data kept?

As long as the service is actively running. See the Terms of Service for details.

How can I contact you?

Write to info@digitalservisbook.com. We answer on weekdays (Mon-Fri) 9-17.

Digital Service Book · Kasutustingimused